Who's who

This section names the people and organisations involved in running the BT Pension Scheme.
Most of the names listed below are for information only. Ordinarily, members will not need to deal directly with any of these professional bodies. Any questions you might have about your benefits should be directed to the Pensions Administrators, Accenture HR Services. Any issues concerning the Scheme itself or the Report & Accounts should be referred to the Deputy Secretary to the Scheme.

Actuary

Mr Robert Hails of Watson Wyatt Limited
The Actuary is an independent qualified professional, appointed by the Trustees to advise on the funding of the Scheme and other actuarial matters.

Accountants and Investment Administrators

Hermes Administration Services Ltd
The Accountants are responsible for the preparation of the annual Report & Accounts in conjunction with the pensions administrators. The Investment Administrators undertake the administrative work necessary to support the Investment Manager. In the BTPS, both roles are performed by HAS Ltd.

Auditors

Deloitte & Touche LLP
Deloitte is responsible for signing off the Annual Report & Accounts.

Bankers

The Royal Bank of Scotland
Provider of banking services to the Scheme. The conduit through which contributions are invested and benefits are paid out.

Custodians

BriTel Fund Trustees Limited
JP Morgan Chase Bank

The Custodians are used to safely hold the Scheme's securities.

Deputy Secretary to BTPS

Mr Chris Symonds

BT Pension Scheme
Lloyds Chambers
1 Portsoken Street
London
E1 8HZ

Email Chris (c.symonds@hermes.co.uk) with any general questions you may have regarding the running of the Scheme or about the annual Scheme Report and Accounts. Alternatively, email his assistant Alun Benjamin (a.benjamin@hermes.co.uk) who will be happy to assist you.

Investment Adviser

Hermes Pension Fund Management Limited (HPFM)
HPFM is an operating division within the Hermes Group of companies. It advises the Trustees on investment issues, but the Trustees may also take advice from external advisers such as Watson Wyatt LLP.

Investment Managers

Principal Manager:
Hermes Investment Management Limited

Other Investment Managers:
Baring Asset Management Limited
BlackRock Investment Management (UK) Limited
Hermes Real Estate Investment Management Limited
Hermes Focus Asset Management Limited
Hermes Focus Asset Management Europe Limited
Hermes Private Equity Limited
Legal & General Investment Management Limited
Schroder Investment Management International Limited

The Trustees have appointed HIML to undertake day to day management of the Scheme's assets. Detailed information on the Scheme's investments is contained in the BTPS annual Report & Accounts.

Legal Advisers

Lovells LLP
Lovells advise the Trustees on the Scheme's current legal responsibilities and ensure that the Scheme keeps abreast of new pensions legislation.

Pensions Administrators

Accenture HR Services
Venture House
Venture Way
Chesterfield
S41 8NR

Helplines:
Pensioners & Deferred Pensioners: 0800 7311919
Active members: 0800 7314747
International callers: +44 (0)1908 358661

Email: peopleline.pensions@accenture.com

The Pensions Administrators maintain the membership records, perform benefit calculations and provide benefit statements, amongst other administrative matters. They also handle payment of pensions.

Secretary to BTPS

Agnes Lynch
BT Pension Scheme
Lloyds Chambers
1 Portsoken Street
London
E1 8HZ

Trustee Directors

Rod Kent, Les Cullen, David Barford, Chris Long, Donald McDonald, Howard Marchant, Bill McClory, Andrew Parker, John Wroe