Contact us

Any members and pensioners with queries about their BT pension benefits should contact the administrators, Pensions Services at Accenture HR Services:

Pension Services
Accenture HR Services
Venture House
Venture Way
S41 8NR
Chesterfield

Calling from within the UK:

If you are a BT employee, please telephone 0800 731 4747

If you are no longer employed by BT, please telephone 0800 731 1919

Calling from outside the UK:

Please telephone +44 (0)1908 358661.

Alternatively you can e-mail peopleline.pensions@accenture.com.

If you are a BT employee you should access the Pensions Portal to see if you the information you require is there.

Contact Form

From the list below, please select the relevant subject to match your query.











¹ If you are an employee you can obtain the above marked with the ¹ symbol from the Pensions Portal.

Frequent questions

Please click on the appropriate section: