Useful links

Below are links to a number of useful pension related websites. Please note that BTPS is not responsible for the content of these external internet sites.

Age UK
Following the merger of Age Concern and Help the Aged, Age UK is the new national network providing help and care for older people.

In England - go to www.ageuk.org.uk
In Scotland - go to www.ageconcernandhelptheagedscotland.org.uk
In Wales - go to www.ageuk.org.uk/cymru
In Northern Ireland go to - www.ageuk.org.uk/northern-ireland 

BT Benevolent Fund
A Registered Charity for present and former BT employees, their families and dependants.
www.benevolent.bt.com

DirectGov - Pensions and Retirement
There is a lot of useful information on the Government site, DirectGov:
www.direct.gov.uk/en/Pensionsandretirementplanning/index.htm 

Independent Financial Advice
If you want to find a local independent financial adviser, one of the listed organisations may be able to help.
www.unbiased.co.uk

Inland Revenue
The Inland Revenue web site features news and information on UK tax and national insurance matters.
www.hmrc.gov.uk

National Federation of Occupational Pensioners
formerly the National Federation of Royal Mail & BT Pensioners
NFOP is active in the political process, lobbying Government Ministers, MPs, Peers and MEP’s to secure improvements in pensions and on all issues affecting older people.
www.nfop.org.uk

Pensions Advisory Service
An independent non-profit organisation that provides information and guidance on the whole spectrum of pensions, covering State, company, personal and Stakeholder schemes.
www.pensionsadvisoryservice.org.uk

Pensions Regulator
The Pensions Regulator is the regulatory body for work-based pension schemes in the UK, and replaced OPRA, the Occupational Pensions Regulatory Authority.
www.thepensionsregulator.gov.uk

Pensions Ombudsman
The State appointed official whose office investigates and decides complaints and disputes about the way that pension schemes are run.
www.pensions-ombudsman.org.uk

Pension Tracing Service
If you lose contact with a former pension scheme(s), the tracing service run by the Department of Works and Pensions may be able to help you in contacting the trustees of a previous employer’s pension scheme if you cannot trace them yourself. The service is available online or you can write or phone:

Pension Tracing Service
The Pension Service
Tyneview Park
Whitley Road
Newcastle upon Tyne
NE98 1BA

Phone: 0845 600 2537

Frequent questions

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