Any members with queries about their BT pension benefits should contact the administrators, Accenture:
Through the website
Use the contact form on this website. Please select whether you are an active, deferred or pensioner member, then complete the form provided.
Calling from within the UK: 0800 731 1919
Calling from outside the UK: +44 (0)203 0233420
Please note the phone lines are open Monday to Friday between 8:30am and 5:00pm (excluding Bank Holidays).